Local visibility repair is a fixed piece of work that corrects the faults keeping your business out of nearby search results. It suits Coquitlam owners whose work is good and whose customers are happy, but who rarely appear when someone searches for their service near Austin Heights, Coquitlam Centre or Burke Mountain.
Who this is for
This fix suits businesses that already handle enquiries well but don't get enough of them from search. That includes trades that travel to customers, such as plumbers, electricians and cleaners, and storefront businesses, such as clinics, auto shops and restaurants, that depend on people nearby.
You probably need it if:
- your competitors appear in the map results and you don't, even close to your base
- your hours, phone number or name differ between Google and your website
- you have one profile for several businesses, or several profiles for one
- your newest review is months old
What's included
We work through a ranked checklist and fix the items that matter most first.
- Profile audit. Ownership and verification, primary and secondary categories, services, hours, photos, description and service area. The name must match the real-world name; Google's representation guidelines say not to add taglines, phone numbers or service descriptions to it.
- Address and service area. If you serve customers only at their homes or businesses, Google's guidelines say to hide the address and set a service area, kept within roughly two hours' drive of your base. Hybrid businesses with a staffed storefront can show both.
- Listing consistency. Name, phone, website and hours checked across your website, social profiles and the directories that matter for your trade.
- Review routine. A simple, consistent way to ask every customer for a review after the work is done. Google's Maps content policy prohibits incentives, discouraging negative reviews and selectively asking only satisfied customers, so the routine treats every customer the same.
- Website support pages. One clear page per main service, with your service area described honestly, and your contact details matching the profile.
- Before-and-after record. Screenshots and profile metrics at the start and end, so you can see exactly what changed.
Timeline
Most visibility repairs take six to ten weeks. Profile and listing fixes land in the first three weeks, the review routine starts by week four, and website pages follow. We then watch profile metrics for several weeks before closing the engagement.
How we measure results
We use your own Google Business Profile performance data: how often the profile appears in searches and maps, and how many people call, request directions or visit the website from it. We compare those against the baseline we recorded at the start. We also count new reviews per month, because a steady trickle matters more than a burst.
We never promise a ranking position. Search results depend on where the searcher stands, what they type and what your competitors do, none of which anyone controls.
What we ask from you
Profile repairs need the owner's access to the Google account that manages the listing, or help recovering it if a former employee or old vendor set it up. We also need a list of the services you actually want more of, because a profile tuned for work you'd rather not do is not a fix.
Mistakes we see often
- Keyword-stuffed business names. Adding "Best Coquitlam Plumber" to the name breaks Google's guidelines and can get a profile suspended.
- A virtual office as an address. Google's guidelines say virtual offices aren't eligible.
- A service area covering the whole Lower Mainland. It rarely helps and can look misleading to customers.
- Asking only the happiest customers for reviews. It is against the policy and it leaves the profile looking curated.
- Building dozens of thin neighbourhood pages. Pages that only swap a place name don't help readers or search engines.
Related fixes
More visibility brings more calls, so check that missed-call recovery is in place first. To see whether the new enquiries turn into paid work, pair this with lead tracking. If you want ongoing campaigns after the repair, we'll tell you honestly whether they are worth it, as the FAQ explains. Our areas page explains how search behaviour differs across Coquitlam's districts.
Frequently asked questions
Should a service-area business show its home address on Google?
Google's own guidelines say businesses that serve customers only at the customer's location should hide their address and set a service area instead. We help you set that up correctly.
Can we offer a discount for reviews?
No. Google's Maps content policy prohibits offering discounts, payment or free services for reviews, and it also prohibits asking only happy customers. We set up a routine that asks everyone, consistently.
Is this the same as ongoing SEO?
No. This is a repair job with a clear end. If you want monthly content and campaigns afterwards, that is a separate service, and we'll tell you honestly whether you need it.
How long before we show up more often?
Profile and listing corrections can show effects within weeks, while website changes usually take longer. We track impressions and actions from your profile, so you can see the trend rather than take our word for it.