Coquitlam.Solutions does not publish prices. Every engagement is scoped to the problem you bring, after a complimentary, confidential consultation with a senior partner, and you receive the scope, fee and terms in writing before anything starts. Canadian clients add 5% GST.
Revenue Acceleration (90-day sprint)
Engagements are scoped individually. No published prices.
AI consulting
Engagements are scoped individually. No published prices.
Strategy and executive advisory
Engagements are scoped individually. No published prices.
Complimentary, confidential consultation with a senior partner.
Sales tax is added based on the client's province (as of October 2026, CRA rates): 5% GST in Alberta, BC, Manitoba, Saskatchewan, Yukon, NWT and Nunavut; 13% HST in Ontario; 14% HST in Nova Scotia; 15% HST in New Brunswick, Newfoundland and Labrador and PEI; 5% GST plus 9.975% QST in Quebec. Provincial sales tax (BC, Manitoba, Saskatchewan) only where it applies to the service.
The three engagement types
All work runs through one of the engagement types offered by SAZ.ca, the group's strategy, AI and revenue acceleration firm. Here is how each one maps to the problems on this site.
Revenue Acceleration (90-day sprint)
A focused 90-day sprint that works on several connected leaks in order. It suits a business where calls, quotes and tracking all need attention, and where fixing one without the others would leave money on the table. A typical sprint starts with a two-week baseline, tackles missed calls and quote speed in the first half, and finishes with lead tracking and a comparison against the baseline.
AI consulting
For owners who want automation or AI tools to carry part of the load: automatic replies to missed callers, drafting quotes from visit notes, sorting incoming enquiries, or summarising call outcomes into the lead record. The work covers which tasks are worth automating, how to keep a person in the loop and how to check the tool is doing what it should. We are wary of automating a broken process; we usually fix the routine first and automate it second.
Strategy and executive advisory
Ongoing senior advice for owners who want a sounding board while their own team runs the fixes. It suits businesses that have staff to do the work but want someone outside the day-to-day to review the numbers, challenge assumptions and help decide what to fix next.
What drives the scope
Four things decide how large an engagement is:
- How many problems are involved. One leak, such as missed calls, is a small, contained piece of work. Three connected leaks call for a sprint.
- The state of your records. If call logs and quote dates are easy to export, the baseline is quick. If everything lives in notebooks, the first weeks include setting up basic records.
- Your existing tools. Working inside a phone system and job software you already use is faster than migrating to something new. We avoid migrations unless the current tool can't do the job.
- How many people need to change a habit. A routine for one owner is simpler than one for a front desk of four on rotating shifts.
How to choose
Use this as a rough guide before the consultation:
| Your situation | Likely engagement |
|---|---|
| One clear symptom, such as voicemail filling up | A narrow fix, scoped individually |
| Two or three connected problems across calls, quotes and tracking | Revenue Acceleration (90-day sprint) |
| You want automation or AI to handle intake or follow-up | AI consulting |
| Your team can do the work but you want senior oversight | Strategy and executive advisory |
The consultation settles it. Bring your rough numbers; the guides explain how to collect them in a week.
What you get in writing
Every proposal states, in plain language:
- the problem being fixed and the baseline number we will measure against
- what we will do and what your team will do
- the timeline, in weeks
- the fee, with 5% GST added for Canadian clients
- the terms, including how the engagement ends
Anything not in the proposal isn't promised. If a question about terms or costs isn't answered there, ask before you agree, and it will be added in writing.
Questions to ask any consultant, including us
Before you hire anyone to fix a business problem, ask:
- What number will you measure, and what is it today?
- What will my staff have to do differently, and for how long?
- What happens if the number doesn't move?
- Will I own the accounts, records and routines when you leave?
If the answers are vague, keep looking. More answers on scope and timing are on the FAQ page, and the contact page explains how to start.
Frequently asked questions
Why don't you publish prices?
Because a single missed-call fix for a two-person shop and a 90-day sprint across calls, quotes and tracking are very different pieces of work. A price list would be wrong for almost everyone. The written proposal gives you a firm figure for your scope.
Is the first consultation really free?
Yes. The first conversation is a complimentary, confidential consultation with a senior partner, with no obligation to go further.
Do we pay GST?
Canadian clients add 5% GST to the fee in the proposal.
Are there long contracts?
Each engagement has a defined scope and length, and the terms, including how either side can end it, are written into your proposal before you agree.
Do our software or ad costs go through you?
Any tools, phone services or advertising your business uses are normally paid by your business directly, in accounts registered to you. Your proposal confirms exactly how this works for your scope.