# Coquitlam.Solutions > Coquitlam.Solutions is a Canadian business consulting service, part of the Sedighi.ca and SAZ.ca group. Owners of trades, clinics, shops and service firms across Coquitlam, from Maillardville and Burquitlam to City Centre, Westwood Plateau and Burke Mountain, who are losing work to missed calls, slow quotes, thin search presence or tracking they can't trust Coquitlam.Solutions is part of the Sedighi.ca and SAZ.ca group of companies, a Canadian business headquartered in Vancouver, British Columbia, led by Ali Sedighi, MBA. Coverage: Coquitlam. Contact: call or text (604) 632-4959, or email Ali@Sedighi.ca. There are no forms: call, text or email only. ## Key pages - [Home](https://coquitlam.solutions/): Coquitlam.Solutions finds the one or two leaks that lose you the most customers, such as unanswered calls, quotes that go out days late, a profile nobody finds or numbers nobody trusts, and fixes them in a set order. Consulting, not a campaign you rent forever. - [Services](https://coquitlam.solutions/services/): Start with the leak closest to the money. For most Coquitlam owners that is unanswered calls or slow quotes; visibility and tracking come next, because they only pay off once enquiries are being handled well. - [Areas](https://coquitlam.solutions/areas/): We work with businesses across all of Coquitlam and the nearby Tri-Cities. The problems are the same four everywhere, but which one hurts most depends on the district: its housing, its customers and how people there search and call. - [About](https://coquitlam.solutions/about/): Coquitlam.Solutions is a consulting practice of the Sedighi.ca and SAZ.ca group, a Canadian company run from Vancouver, BC by Ali Sedighi, MBA. We take one measurable problem at a time and fix it. - [Results](https://coquitlam.solutions/results/): Our measured case studies come from heating and cooling companies, and we label them as results from our HVAC work. What carries over to a Coquitlam trade, clinic or shop is the method of counting every enquiry and fixing the leaks. - [Engagements](https://coquitlam.solutions/pricing/): We don't publish prices. Each engagement is scoped to the specific problem after a complimentary, confidential consultation with a senior partner, and the proposal states the scope, fee and terms in writing before you commit. - [FAQ](https://coquitlam.solutions/faq/): Short, direct answers to the questions we hear most: what it costs, how long it takes, who owns what, how results are reported and what happens if you've been let down by an agency before. - [Contact](https://coquitlam.solutions/contact/): Call, text or email (604) 632-4959 or Ali@Sedighi.ca. Describe the symptom, your business and the Coquitlam areas you serve; a senior partner reads it and replies, usually within one business day. ## Services - [Lead tracking](https://coquitlam.solutions/services/lead-tracking/): Most small businesses have tracking that looks precise and isn't: platform dashboards that count clicks as conversions, and staff who log leads in three different places. We build one record that links each enquiry to its source and its outcome. - [Local visibility](https://coquitlam.solutions/services/local-visibility/): Good businesses often lose local searches for boring reasons: an unverified profile, the wrong category, a phone number that differs from the website or a service area set too wide. We find those faults and fix them in order of impact. - [Missed calls](https://coquitlam.solutions/services/missed-calls/): A missed call from a new customer is the most expensive leak most small businesses have, because that person already found you and picked you. We measure the leak, then put routing, text-back and a callback habit in place. - [Quote speed](https://coquitlam.solutions/services/quote-speed/): When a customer asks two or three businesses for a price, the one that answers first and follows up politely often wins. We shorten your quoting time and add a simple follow-up rhythm for open quotes. ## Coverage ## Guides and articles - [Guides](https://coquitlam.solutions/guides/): Each guide walks you through one measurement or routine you can run with tools you already have. Use them on your own, or bring the results to a consultation so we can start from real numbers. - [Missed-call test](https://coquitlam.solutions/guides/missed-call-leak-test/): Over five working days, record every call from an unknown number, whether a person answered and whether anyone called back. Multiply the callers you lost by your close rate and average job value, and you have the weekly cost of the leak. - [Lead log](https://coquitlam.solutions/guides/one-sheet-lead-log/): One spreadsheet with seven columns, filled in for every enquiry, is enough to tell most small businesses which marketing pays. The trick is keeping it short enough that people use it on their busiest day. - [Same-day quotes](https://coquitlam.solutions/guides/same-day-quotes/): Most slow quotes are not caused by complex jobs. They are caused by steps that wait for one busy person. Measure your real turnaround, remove those waits with templates and price blocks, and follow up every open quote on a fixed schedule. ## Optional - [Full text](https://coquitlam.solutions/llms-full.txt) - [Parent company](https://saz.ca)